Privacy Policy
This Privacy Policy describes how Back2Medicine ("we," "us," or "Back2Medicine") collects, uses, and protects information collected through the website back2medicine.com ("Site") and our educational programs and services. We are committed to handling your information responsibly and transparently.
1. Information We Collect
1.1 Information You Provide
We collect information you submit directly through forms, applications, communications, or payment processes. This includes:
- Identifying information: name, email address, country of residence
- Application information: medical background, training history, current career stage, USMLE/exam status, and goals for the Program
- Payment information: processed securely by our third-party payment processor (e.g., Stripe). We do not store full credit card numbers on our systems.
- Correspondence: emails, messages, or other communications with us
- Program participation: questions asked, contributions to cohort discussions, attendance records
1.2 Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect:
- Device and browser information: IP address, browser type, operating system, device type
- Usage information: pages viewed, time on page, referring URLs, click data
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
- Review your application and determine cohort fit
- Deliver the Program, including scheduling, content delivery, and community access
- Communicate with you about your application, enrollment, and the Program
- Process payments and issue refunds
- Improve our Program and the Site
- Send relevant updates about future cohorts (you can opt out at any time)
- Comply with legal obligations
- Prevent fraud and protect Site security
3. How We Share Your Information
We do not sell your personal information. We share information only as follows:
3.1 With Service Providers
We use third-party service providers to operate the Program, including:
- Payment processing (Stripe or similar)
- Email delivery and communication services
- Cloud hosting and storage
- Video conferencing platforms (e.g., Zoom)
- Cohort community platforms (e.g., Slack, Circle, or Discord)
- Analytics providers
These providers may access your information only to the extent necessary to perform their functions and are bound by their own privacy commitments.
3.2 With Other Cohort Participants
By enrolling in the Program, you agree that your name and any information you choose to share within the cohort community may be visible to other cohort participants. We encourage participants to use professional discretion when sharing personal or clinical details.
3.3 Legal Requirements
We may disclose information when required by law, including in response to subpoenas, court orders, government investigations, or to protect our rights, your safety, or the safety of others.
3.4 Business Transfers
In the event of a merger, acquisition, sale of program assets, or similar event, your information may be transferred to the successor entity, subject to the same privacy protections.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. These include encrypted data transmission, access controls, and secure storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide the Program, comply with legal obligations, resolve disputes, and enforce our agreements. Application data from declined applicants is typically retained for 12 months unless you request earlier deletion. Enrolled participant data is retained for the duration of the Program plus 7 years for records purposes.
6. Cookies & Tracking Technologies
The Site uses cookies and similar technologies to maintain functionality, analyze usage, and improve the user experience. Types of cookies we may use include:
- Essential cookies: Required for Site functionality
- Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics)
- Advertising cookies: May be used by advertising platforms to measure campaign performance
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for certain uses
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
To exercise these rights, email hello@back2medicine.com. We may need to verify your identity before responding.
8. International Users
The Site and Program are operated from the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence. By using the Site, you consent to this transfer.
9. Children's Privacy
The Program is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.
10. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to deletion, and the right not to be discriminated against for exercising these rights. To exercise CCPA rights, contact us at hello@back2medicine.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically.
12. Contact Us
Questions or concerns about this Privacy Policy should be directed to:
Back2Medicine
Email: hello@back2medicine.com